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We respectfully ask for 48 hours’ notice if you need to cancel your appointment, so it can be offered to another client. If you fail to attend your appointment without cancellation, a deposit of 50% is required to secure your next appointment. If you fail to attend further appointments, the full amount will need to be paid in order to place any future bookings.
Please arrive at least 10 minutes before your appointment for consultation. If you are more than 10 minutes late we regret to inform you that we reserve the right to cancel your appointment completely or, where possible, a shorter treatment may be offered.
We cannot carry out any beauty treatments on anyone under the age of 16, even with parental consent.